Terms & Conditions

The Terms and Conditions below apply at all times including but not limited to workshops and events delivered by Hannah Dale Performing Arts.

1.    GENERAL

1.1.    All class fees are to be paid in advance before the start of the session using the Class4Kids system. Private session fees are due before the session is due to commence.

1.2.    Any cancellations of private sessions must be made in writing within 12 hours or the full fee will be charged.

1.3.     Payments will be returned if a class has to be cancelled due to minimum numbers not being achieved.

1.4.     Your booking is not confirmed until payment has been received. Paid for spaces will be given priority.

1.5.    No payment allowances can be made for absence or personal holidays. 

1.6.    In the event of fees not being paid for two consecutive months or for a total of 3 months in any 12-month period (but not necessarily consecutive) Hannah Dale Performing Arts reserve the right to terminate this agreement in writing with immediate effect and the child or children concerned shall not be allowed to attend classes from the date of termination.

1.7.    Monthly fees increase when class times extend due to level/age. Fees are reviewed on an annual basis in December of each year. Fees may be increased at the sole discretion of Hannah Dale Performing Arts. 

1.8.    A minimum of one calendar months’ notice in writing will be given before any fee increases are implemented.

1.9.    Hannah Dale Performing Arts reserve the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving or displaying disruptive behaviour.

1.10. Parents/Guardians are not permitted to observe any classes unless previously organised by the teacher 

2.    HEALTH & SAFETY

2.1.    Hannah Dale Performing Arts’ number one priority will always be student safety. However, performing arts is a physical activity and as such there is a potential risk, Hannah Dale Performing Arts cannot except liability for any injury sustained during a class or any time whilst on the premises. All participants attend Hannah Dale Performing Arts Classes at their own risk.

2.2.    Young children will not be permitted to leave the studio without sight of a parent or guardian unless permitted by the parent or guardian, such permission shall negate any responsibility the teacher has for the child.

2.3.    Parents/guardians are solely responsible for their children and siblings in communal areas, such as the waiting areas, toilets, corridors and stairway when the child is not in a lesson.

2.4.    The management, River Mills Ballroom and Hannah Dale Performing Arts are not responsible for any injury incurred due to failure to appropriately supervise your children.

3.    INJURY & ILLNESS

3.1.    Please report injury or illness a minimum of ten (10) minutes before the class time. Where classes are already in progress please contact us during the day.

3.2.    All injuries or illness must be put in writing for the teacher by the parent/guardian, even if it is a small matter.

3.3.    In order to ensure the wellbeing of all participants, if your child is unwell and has vomited or suffered from diarrhoea, they will not be able to attend Hannah Dale Performing Arts for at least 48 hours. In this instance, no refund will be given.

3.4.    If your child requires prescribed medication (for example an inhaler, epipen etc.) please advise Hannah Dale Performing Arts in writing and arrange an appointment to discuss their medication in advance of attending classes. Any changes to the medication need to be communicated in writing to Hannah Dale Performing Arts promptly and in any event before the next class that is to be attended by the child in question. Children are not allowed to bring non-prescribed medication of any kind with them on the premises.

4.    CHILD PROTECTION

4.1.    All teachers hold DBS certification and are first aid trained. Performing arts is a physical activity which may involve contact between teacher and student, for example for corrections to aid safe practice. There will be times where student to student partner contact will also take place. All contact will however be kept to a minimum and used only with prior consent of the student. 

5.    BEHAVIOUR

5.1.    All participants will be expected to behave in a polite and respectful manner. Any instances of rudeness, bad behaviour or bullying may result in the student being asked to leave. Hannah Dale Performing Arts reserves the right, at its discretion, to refuse admission to any student on grounds of bad behaviour. In the instance, no refund will be given.

GDPR Compliance

Hannah Dale Performing Arts aims to offer a clear view as to how we use and store personal data in line with the EU’s 2018 General Data Protection Regulation (GDPR).

You may at any time request the personal information that we hold, you may also request for your personal details to be deleted from our database.

Your data will be kept safe as we do not pass on or sell any data we collect on these websites to any other businesses or persons. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by contracting us via email or telephone.